| |
How far in advance do I need to request services? |
| |
Our experience in this industry & an extensive pool of caregivers allows us to find the help you need with little notice. We have been succesful in referring caregivers with as little as 1 hours notice. |
| |
HHA stands for Home Health Aide. They have recieved training from an accredited institute reviewing many of the skills required to safely care for an individual. CNA stands for Certified Nursing Aide. CNA's recieve training that reviews the skills necessary to safely care for an individual but are also state certified. |
| |
Is there a minimum number of hours? |
| |
No, You can request 1 hour whenever you need some extra help, or you can request a caregiver 24 hours a day 7 days a week. |
| |
Will my caregiver be supervised? |
| |
Home care by nature is supervised by family, friends, guardians, etc. If a client has any issues we will take them very seriously and address them promptly as you see fit. We do not attempt to insinuate that we could possibly supervise your private caregiver in an effective manner while they are in your home without being there. |
| |
Will my caregiver be insured? |
| |
As part of our extensive screening process all caregivers we refer must carry their own individual Malpractice Insurance. The minimum amount of coverage your caregiver will have is $500,000 per incident and $1,000,000 aggregate. These policies are available for anyone wishing to review them. |
| |
Am I locked into a contract? |
| |
No, you are not locked into a contract. We have a service agreement outlining payment terms and details of services but you may cancel anytime with just four hours notice. |
| |
What if I am not satisfied with my caregivers service? |
| |
We strive to refer only the best caregivers available but sometimes personality issues arise. Your satisfaction is our #1 priority. Should any issues arise simply contact our offices and we will immediately work to find caregiver more suitable to your needs. |
| |
Do you accept Insurance Policies? |
| |
We will work together with any insurance company to complete the documentation they require and provide them with the paperwork necessary to process your claim. Every Long Term Care Insurance Policy is diffrent and may have specific requirements that must be met before they will pay for care. To help you recieve the insurance benefits you are entitled to we will bill your insurance company on your behalf, and assist you with completing all necessary paperwork, but ultimately the responsibility for payment is with you the consumer. |
| |
How much does all this cost? |
| |
Rates vary depending on the location where services are requested, the time frames requested, and the rates requested by the caregiver who is providing services to you. We strive to be the most cost effective option available. Please contact our offices at anytime for current rates. |
|